Chris & April Curran and family, Dubuque, IA
Lisa & David Hurt, Urbandale, IA
Very pleasant experience, friendly, no pressure sales, very helpful through the whole process. Even after the sale, they told us if we had any questions about our car to give them a call. Would definitely use them in the future.
Frances German & David McCann, DeSoto, IA
Jada Wierck, Ankeny, IA
I have known Tab Miller for some 20 years and transacted a number of business sales and purchases over this time period, even before he and Mona made the decision to open their new facility known as Preowned Solutions in Urbandale, Iowa.
I was very supportive in their decision to open this business, since I knew that honesty and integrity was a way of life for them. The facility they established tied right in with their desire to make a success of it, and it has.
Quality of vehicles, representation of the vehicles with honesty and integrity, taking care of customer after the sale and doing it in a friendly and courteous manner is what sets them apart from most other dealerships with whom they compete.
Preowned Solutions, and Tab and Mona’s operation of it, will always be a solid reason to continue our business relationship into the future.
Owner, Beneventi Chevrolet
Preowned Solutions helped us find a vehicle for our college-aged daughter, who had her heart set on a red Jeep Wrangler. We received personalized attention throughout the entire process. Once they identified a car that met her general criteria, they patiently communicated about all the details and really went the extra mile to make sure that we were all satisfied with every aspect of the transaction. It was a great learning experience for our daughter because of the detailed explanation of each step and the straightforward, forthright way that they do business.
One small example of the extraordinary service is, about a month after our daughter had the car she discovered the car didn’t have an owner’s manual. They tracked one down for her in no time.
My husband and I had to explain to our daughter that what she was experiencing was exceptional in the car dealership business, and that it was unlikely she would ever receive such personal and informative attention with an auto-buying experience anywhere else.
Preowned Solutions has provided similar outstanding service for my niece, sister-in-law, and mother-in-law on more than one vehicle. They go the extra mile every time. When questions come up later on, we can count on their knowledgeable advice. I can’t imagine better service.
Probably the most incredible customer care involved my mother-in-law, who is elderly. Even years after the sale, anytime there is an issue with the car, Preowned Solutions takes the time to assist her by resolving the issue or contacting someone who can take care of it. She has mentioned countless times how special Tab & Mona make her feel.
I have done business with Tab Miller and Preowned Solutions for over eight years, In that time I have traded vehicles three times. Each time Tab has helped me determine what type of vehicle would be best for my circumstances and searched to find the right vehicle for me. The first trade was a Cadillac SRS then a Buick Enclave. In each case I was searching for a very low mile vehicle, which is not always easy to find. Tab was persistent and was able to locate the right car for me, one on auction and one through another dealer. I appreciate Tab’s low-key sales style, his expert advice on values and markets and his pride in quality and service. In one case, while we were in the process of trading, I had an accident with the car I was going to trade. Tab was terrific about working through the trade-in process with me, even given the needed bodywork.
One of the best examples of Preowned Solutions professionalism was illustrated during my last trade. I was ready to trade my Buick Enclave in for a smaller SUV. Tab had helped me identify that a Ford Edge-style vehicle may be appropriate. As Tab was searching for a slightly used version, I contacted a local dealership to see what it would cost to trade for a new Edge. When I shared the other dealership’s offer with Tab, he did some research and got back to me to say he thought they had offered me a good deal and he thought I should take their offer. This exemplifies Preowned Solutions’ commitment to service and customer satisfaction. They truly care that you get the right cart at the best deal, even if it means the sacrifice of a sale.
Des Moines, IA
I highly recommend Preowned Solutions. My family has been impressed with the quality of the knowledge, facility and personnel of their dealership. Having dealt with them for years, if they didn’t have the vehicle we wanted, they were able to get what we wanted. They have always given us a good price on the vehicle being traded.
The satisfaction with the purchase is great, and the relationship and service after the sale is excellent. Our daughter, who lives in Kansas City, MO, is so impressed that she still buys her vehicles at Preowned Solutions. We are loyal because of their overall ethics and dedication. Preowned Solutions owners, Tab and Mona Miller, are recommended to people we know who are in need of a preowned vehicle.
Des Moines, IA
We purchased our first vehicle with Tab Miller/Preowned Solutions in April 2009. I had known Tab, prior to this, from playing racquetball for many years. I always enjoyed his company and he did not come across as a stereotypical car salesman. Tab is authentic and honest. We let Tab know the parameters of the vehicle we were looking for. Within a week or so, Tab called me and said he had found the vehicle that met all of our criteria. We discussed how we should bid on it. We took his advice and found out within hours that we were the new owners of the vehicle. Tab took delivery of the vehicle, had it detailed and fixed-up where needed. He delivered the car to us, sight unseen. It looked brand new. We got a great vehicle at a great price, with great service.
The second experience with Tab was this year, when we had a travel trailer we were trying to sell on our own. We had no success. At one time, Tab mentioned that he occasionally sells travel trailers. He came by and looked at it and made a recommendation. He even hauled it to his lot because I didn’t have a vehicle that could tow it. It sold pretty quickly at a great price, and eliminated the hassle factor for us.
Tab and Mona give great service that you can trust. I refer his business, anytime I hear somebody looking to purchase a used vehicle.
Working with other dealers, in the past, I always had the feeling that I was not being treated honestly and fairly. I like the personal touch I got from Preowned Solutions and I use them for all of our car needs.
This is how successful businesses succeed. Love working with Preowned Solutions.
Des Moines, IA
Our search for a newer used pickup was very frustrating, until we found Preowned Solutions on the Internet. Other car salesmen only wanted to sell me what they were pushing that day, regardless of what I was looking for. Preowned Solutions had the selection we were looking for, and your manner of dealing with us was so straightforward and honest, we decided to come to Iowa and check it out. It was worth the drive to Iowa to see your company facilities and complete the purchase. You offered everything we could hope for. The vehicle was as perfect as it had been described and you also offered a great 100,000-mile warranty package. We have never experienced this type of service, when buying any vehicles in the past – New or Preowned.
While we were there, my wife spotted a Buick Lucerne that was like new. On the way home we discussed the car. We were so happy with the pickup that she called back and bought the Buick. It was another trip to Iowa but it was worth it.
It has been a year since our Iowa trips and purchases and we are as pleased as the day we bought them. You will be the first place we call the next time we need a vehicle.
Owner/Manager, Hal Warren Rental Properties
When we purchased our car from Tab Miller, owner of Preowned Solutions, we were pleasantly surprised with the ease of the entire process. In over 45 years of buying cars, we had come to expect (and dislike) the traditional gamesmanship that generally occurs, with back and forth price haggling and double talk between sales staff and the “behind the closed door” decision maker. What we experienced was new! Tab was knowledgeable, honest and fair in his communication with us regarding the car, its features, warranty and price. We felt valued and respected.
Working with Mona, in the finance department, was equally satisfying. She displayed significant skill in this process and she was both highly organized and extremely efficient.
We have been comfortable referring family and friends to Preowned Solutions, confident that they, too, will be pleased with the treatment they receive and satisfied with the outcome of their purchase.
Since our purchase, they have assisted us with service questions on the car we purchased and another vehicle we have that was purchased before we discovered Preowned Solutions. Without a doubt, when it comes time to change vehicles, they will get our business. They display integrity…a description not always synonymous with car sales staff.
Larry and Sherry Blomberg
It was delightful working with Preowned Solutions, earlier this year. It was such a relief to be able to give you the parameters of the vehicle I was looking to buy, then sit back and wait to hear from you about what you found. As opposed to my past car buying experiences of going to multiple locations, speaking to numerous salespeople and still not being able to find exactly what I was looking for.
Although I really enjoy your warm and inviting showroom, there is nothing like being able to stay in the comfort of my own home and outsource the car buying to pros, like the two of you. The questions that you asked and the advice that you gave resulted in us getting a perfect vehicle for our family at an unbelievable price. There isn’t a week that goes by that Sally doesn’t turn to me and say, “I love my Suburban!” In spite of the fact that it costs me a one-way plane ticket and an 8-hour drive home alone in my new vehicle, I will continue to buy my cars from you in the years to come.
Drew Gleaves, APMA
City Securities Corporation
Earlier this year, I had a number of conversations with Tab Miller, at Preowned Solutions, to determine what make and model of car I might consider, since the 2005 Buick Park Avenue that I had been driving was no longer being made by GM. After getting a clear picture of the type of car I was looking for, Tab recommended that I consider a late model Chevrolet Impala.
We then spent time determining the features I was looking for, including color of the car, price range, type of seats, car mileage and interior colors. We also agreed that I wanted to make my purchase before the early part of August, because of my desire to have the car purchased prior to taking several trips during the month of August.
Tab agreed to purchase my car as part of the transaction, which is what I wanted as a part of buying the new car. Tab began the search and, after about three weeks, was able to locate the Chevrolet that fit the criteria we had agreed upon.
Once the car had been fully serviced and checked out, Tab called to set up a time for my wife and I to stop in and see the car for the first time. It didn’t take long for me to say that I wanted to proceed with the purchase. A time was arranged for me to meet with Mona to handle the financial part of the purchase. The closing on the car purchase was handled in a very professional and expeditious manner.
Several weeks after the purchase, I received a very nice thank you card that include a picture of me sitting in the driver’s seat, inside the Preowned Solutions showroom.
Commercial Real Estate Broker with NAI Optimum
West Des Moines, IA
My personal experience with Preowned Solutions has been exceptional. The personnel were extremely professional, courteous and knowledgeable. I appreciated the manner in which they worked with me on the purchase of my vehicle. This company operates with great integrity at all times. The company has an exceptional inventory of quality vehicles from which to choose. My next purchase of a vehicle will include reviewing their inventory. I would not hesitate to refer family and friends to Preowned Solutions.
Raymond James & Associates
West Des Moines, IA
Preowned Solutions is a very friendly, hard working dealership. Tab and Mona both treat everyone like family. If you have problems, they are there to help. Our car was even delivered to our house, clear on the east side of Des Moines. Mona did all of the paper work so all we had to do was sign the papers. It was so helpful for us.
We recommend this dealership to all our friends. If you are looking for a special car, they can find it for you. We are very pleased with their service before and after the sale.
Larry and Sally Spaulding
Des Moines, IA
I have known Tab Miller since the inception if Preowned Solutions. I have purchased two vehicles from him, for my daughters. On the first occasion, Tab went well above and beyond the normal responsibilities of an auto dealer. And, at no charge, loaned our family a car that could be used until he located a new vehicle to replace the one that had been totaled in an accident. More recently, I asked Tab to find a car that my daughter could drive in Chicago, with safety and city friendliness of paramount importance. He not only found the perfect car for a twenty-two year old driving in the city, he gave her his business card and instructed her that if a mechanic recommended any repairs, she should call him and allow him to talk to the mechanic to ensure that the recommended repairs were appropriate. I don’t know any other dealer, anywhere, who would offer such personal service.
I have recommended Preowned Solutions to a number of people. I know of at least two who purchased used cars from them over 5 years ago, are still using the vehicles and have been extremely happy with the cars that Tab located to meet their needs and specifications.
Tab and Mona make everything about the process of purchasing a vehicle easy and convenient. They take the time to understand their customers’ needs and find just the right vehicle for them. They treat their customers as valued friends.
Attorney at Law
Whitfield & Eddy, P.L.C.
Des Moines, IA
Preowned Solutions was very helpful in providing information to help me make an educated decision on a vehicle purchase. No pressure to buy. Nice location, building and friendly staff. Tab can help me get the vehicle that I want. He’s very good at pointing out the pros and cons of each vehicle I am interested in. I really like the E-85 fuel in my new vehicle. Putting my business with a small, family-owned business is very important to me.
Mark Millsap, CHFC, CLU
John Hancock Financial Network
Just wanted to say thank you for making buying a truck an enjoyable experience. I believe the staff at Preowned Solutions went above and beyond to make us happy with our purchase. We love the truck and would recommend you to our friends and family.
Even though it runs great, I think we will be contacting you about the extended warranty for peace of mind on such a large purchase.
Kansas City, KS